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Anthem resident Pat Henson is pictured at the Arizona American Water campus. She believes water customers were largely unaware they would be asked to pay for infrastructure costs through substantial rate increases.
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Disclosure an issue in Anthem water rate case
by Kathleen Stinson

ANTHEM – A developer’s responsibility to disclose future water infrastructure costs to home buyers has become an issue in the Anthem rate hike case currently before the state Corporation Commission.

Residents expressed outrage over a proposed rate increase at a May commission hearing held in Anthem and again at the rate hearing begun last week, claiming developer Del Webb Corp/Pulte Homes did not disclose the high cost of infrastructure prior to the sale of homes.

Disclosure is an issue because Arizona American Water is asking the commission for substantial water and sewer rate increases to cover infrastructure costs it has repaid to the developer.

Anthem resident Pat Henson told the commission last week at the rate hearing she was given a subdivision report prior to purchasing her home in 2002.

 
“Nothing in the 29 pages of the report says our water rates will be increased (exorbitantly),” Henson said.

The public report, issued by the state real estate department, is typically the place a developer discloses to home buyers matters that may negatively impact the property.

Henson read into the record pages from the report relating to water and stated, “I would like to know how the Department of Real Estate was able to approve this report.”

Department spokeswoman Mary Utley spoke in general about disclosure obligations in an interview with The Desert Advocate last week.

Before breaking ground, a developer must file an application for a public report, she explained. The developer is asked various questions and gives assurances related to utilities and any ground fissures, for example.

“A developer is responsible for disclosing any sort of negative impact on the buyer in that application,” she said.

These disclosures are then included in the body of the public report. Home buyers are responsible for reading the report and signing that they have read it. Disclosures can also appear elsewhere in sales documents.

A number of homeowners have said at public meetings related to the proposed rate hike that the developer did not disclose to them the costly infrastructure Anthem residents would someday be asked to repay through water and wastewater rates.

Pulte spokeswoman Jacque Petroulakis has said the developer disclosed everything required by law, but would not speak specifically about the Anthem water infrastructure.

“This is an important failure to disclose, Henson told the commissioners last Wednesday. “Was this an accident or on purpose? I don’t know, because I can’t read the mind of the developer.”

According to Marylee Diaz Cortez, chief of accounting and rates for the Residential Utilities Consumer Office, when the developer realized in 1999 the cost of Anthem water/wastewater infrastructure would be five to six times that of any other private system in the state, Del Webb/ Pulte, RUCO and the prior commission reached an agreement to make the bulk of infrastructure repayment due near build‑out so those costs could be split between as many customers as possible.

RUCO, a state agency charged with representing the interests of utility customers, has intervened in the Arizona American Water case on behalf of Anthem residents.

Although some developers pay hookup fees which defray the cost of infrastructure, no such fees were paid by Del Webb/Pulte.

However, neither the state nor the county can require the payment of hookup fees, Utley noted, and developers can pass infrastructure costs on to customers.  

Ray Jones, former president of AAW, testified at the hearing.

Commissioner Kristin Mayes asked Jones if Del Webb/Pulte considered paying hookup fees. Jones responded that he did not recall the developer considering such a fee. He said the developer thought it was “ok” to invest in the infrastructure and then have customers pay the cost in utility rates.  

Henson told the commissioners she is not responsible for AAW’s financial problems. The company has stated in its rate application that it is in “critical financial condition” and has under‑earned in Anthem for several years.

“Del Webb will soon be finished with Anthem, its advances will be refunded, and its role will be over,” as stated in the current rate application. “Arizona American wishes to remain and serve its Anthem customers over the decades to come, but to do so it must get recovery of its infrastructure investment. Regrettably, this will require several significant rate increases.”

A substantial portion of the infrastructure advances paid by Del Webb/Pulte has not been refunded, the application states. “The total amount of the refund advances anticipated from 2006‑2008 for Anthem Water and Anthem/Agua Fria wastewater is $39 million. This will require at least one more large rate increase for Anthem Water and Anthem/Agua Fria Waste‑water customers.”

Although the bulk of repayment is due as the community reaches build‑out, the current rate hike is based on Test Year 2005 and does not reflect the largest refund payment, commonly referred to as the “balloon payment,” that will subsequently come due. However, it does reflect substantial repayments already made.

Henson asked the commissioners to amortize the infrastructure costs over 100 years, rather than the six‑ to10‑year period currently planned.

“Rather than take it (the high cost of infrastructure) out on the taxpayers of Anthem... I suggest AAW eat their loss,” Henson said.

Property owners in Arizona may file a complaint with the Department of Real Estate based on material omissions from a public report and the department will investigate, Utley said.

The department is responsible for protecting the rights of real estate consumers.

 
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